At FRR Immigration, we prioritize the trust and satisfaction of our investors. We are committed to maintaining an open, transparent, and responsible relationship. Below, we have outlined our procedures to handle investor grievances, ensuring they are addressed promptly and effectively.
Investors who have concerns or grievances regarding their investments are encouraged to communicate with our dedicated Investor Relations team through the following channels:
Please include a detailed description of your grievance along with your contact information.
Once we receive your grievance, a formal acknowledgment will be sent within two business days. Our specialized team will assess the grievance and work diligently to determine the best course of action.
A comprehensive investigation will be carried out to address your concerns. Our commitment is to provide a fair and impartial resolution. You can expect a complete response within 15 business days from the date of registration.
We believe in keeping our investors informed throughout the process. Regular updates will be provided until a satisfactory resolution has been achieved.
We at FRR Immigration value the relationship we share with our investors. Our grievance redressal mechanism is designed to be accessible and responsive.
Ensuring the ethical handling of all concerns and grievances is central to our operations. We always strive to maintain the highest standards of integrity and transparency in all our dealings.
For any assistance regarding the grievance process or to check the
status of a previously lodged grievance, please feel free to contact our
Investor Relations team at info@frrimmigration.com.